Cloud phone systems that ring every time
Cloud PBX · SIP · Worldwide DIDs
Cloud phone systems for businesses that need their numbers to ring — every time.
SIP trunks, hosted PBX, and DIDs in 150+ countries — ported without a business-day outage, backed by a US-based phone engineer when something needs fixing.
or call 866-304-4300
Founded 2001 · Worcester MA · Dublin · BVI · 99.999% uptime SLA
Services
Business phones, three ways
Hosted Cloud PBX
Multi-tenant cloud phone system. Mobile, softphone, desk phone — one platform, one bill.
SIP Trunking
Replace your PRI. Keep your PBX. Cut your bill. SIP that scales with your call volume.
Virtual PBX
Isolated, single-tenant cloud PBX. Sized to your business, with no shared neighbors.
Why we are different
We do not sell phones to consumers. Ever.
The cloud phone category is crowded with vendors that quietly sell residential service alongside business plans. We do not. Triton Cloud PBX is built for businesses — call recording with retention, compliance attestations, named engineer support, multi-site survivability, and contracts written for finance teams.
If your phone system is critical infrastructure, you need a vendor that treats it like one.
Industries
Industries we serve
Compliance
Compliance you can hand to your auditor
Encryption, recording, retention, and audit logs are baseline — not upsells. We provide BAAs, DPAs, and written attestations pre-sales.
Migration
How a Triton migration goes
- STEP 1 · PLAN
We map your numbers, users, IVRs, integrations. Quote and timeline in writing.
- STEP 2 · PORT
Numbers transferred to our carriers. Old service stays live the whole time.
- STEP 3 · CUTOVER
Scheduled outside business hours. Rollback path documented in advance.
- STEP 4 · SUPPORT
Named engineer on call for 14 days. After that, our standard P1 response.
Frequently asked
Questions we get asked the most
How long does number porting take?
Most US local numbers port in 5-10 business days. Toll-free porting is typically 2-3 weeks. We schedule the cutover outside business hours and keep your existing service live until the moment new numbers go active.
Do you have contract minimums?
Our standard SMB plans are month-to-month. Mid-market and enterprise customers typically choose 1- or 3-year terms in exchange for lower per-seat pricing and dedicated implementation resources. We do not auto-renew without notice.
What hours is support staffed?
Phone engineers answer 24/7 for P1 incidents. Business-hours support runs 8am-8pm ET on business days. Sales and onboarding consultations are scheduled at your preferred time.
Where are calls recorded and stored?
Recording is opt-in per extension or per IVR branch. US recordings store in our US data centers; EU customers can elect to keep recordings in our Dublin region. Retention is configurable from 30 days to 7+ years for compliance verticals.
Can I keep my desk phones?
Most modern SIP phones (Polycom, Yealink, Cisco, Grandstream) work directly. We provision them in advance and ship pre-configured. Older proprietary phones generally need to be replaced.
What does international DID coverage actually include?
Local DIDs in 150+ countries including the US, Canada, UK, Ireland, Germany, France, Spain, Italy, Netherlands, Australia, Singapore, Japan, and most of Latin America. We provide the current list under request.
Get a no-pressure phone engineer consult
Tell us what you have today, what is broken, and where you want to be. We will respond within 4 business hours with a written plan.
Talk to a phone engineeror call 866-304-4300