Hosted Cloud PBX
Service · Hosted Cloud PBX
Run your business phones from anywhere. Without running the phone system.
A managed cloud phone system that just works. Voicemail, IVR, queues, recording, mobile and desktop apps, with a phone engineer who answers when you call.
Get a migration plan or call 866-304-4300
Founded 2001 · 99.999% uptime SLA
Capabilities
What you get
Cloud-hosted PBX
No on-prem PBX hardware. Add, move, remove users from a single admin portal.
Mobile + softphone
iOS, Android, and desktop apps for Mac/Windows. Calls follow the user, not the desk.
Voicemail-to-email + transcription
Voicemails sent as audio + transcribed text. Forward, archive, or integrate with CRM.
Auto-attendant + IVR
Drag-and-drop call flows. Multiple branches, schedules, holiday overrides.
Call recording
Per-extension or per-branch recording. Configurable retention. Audit-ready export.
Microsoft Teams ready
Direct Routing integration. Keep Teams, get a real phone system underneath.
Reliability with receipts
- 99.999% uptime SLA with written credit schedule
- Geographically redundant infrastructure
- P1 response in 15 minutes; named engineer for migrations
- Cutover scheduled outside business hours with documented rollback
Compliance posture
- SRTP/TLS encryption standard, not upsold
- Configurable call recording with 30-day to 7+ year retention
- BAA and DPA templates available pre-sales
- Audit log export on request
Frequently asked
Questions we get asked the most
Can we keep our existing phone numbers?
Yes. Number porting is standard and is included in our migration scope. Most US local numbers port in 5-10 business days. Toll-free is typically 2-3 weeks.
How does it work if our internet goes down?
Mobile + softphone clients reroute over cellular automatically. For desk phones, we offer failover-to-mobile call routing so inbound calls reach users even when the office WAN is down.
What desk phones do you support?
Polycom, Yealink, Cisco, Grandstream, and Snom over SIP. We provision phones in advance and ship pre-configured. BYOD phones supported.
Do you offer Microsoft Teams Direct Routing?
Yes. We provide the SBC, the SIP trunking, the carrier numbers, and the call routing. Your users keep Teams; we run the telecom layer.
What is your SLA?
99.999% uptime SLA on the platform with a written credit schedule. P1 incidents have a 15-minute response target. P2 1 hour. P3 next business day.
Want a written migration plan?
Send us what you have today. We will reply with timeline, pricing, and risk register within 4 business hours.
Get a migration planor call 866-304-4300