Enterprise server room with glowing network equipment

Hosted Cloud PBX for Business

Enterprise phone systems fully managed in the cloud. No hardware, no hassle — just reliable business communications from day one.

What is a Hosted Cloud PBX?

A Hosted Cloud PBX (Private Branch Exchange) is a fully managed business phone system hosted in secure, redundant data centers and delivered over your internet connection. Unlike traditional on-premise PBX hardware that requires capital investment and ongoing IT maintenance, our hosted solution handles everything — infrastructure, updates, security, and support — so your team can focus on business, not phone systems.

Triton Cloud PBX delivers carrier-grade hosted PBX to businesses across New England, the Northeast United States, Europe (via our Dublin, Ireland office), and worldwide. Every deployment includes professional onboarding, number porting, staff training, and ongoing dedicated support.

Core Features

  • Auto-attendant (IVR) with unlimited menu levels
  • HD voice calling over our fiber-grade VoIP network
  • Voicemail-to-email transcription
  • Call recording with cloud storage
  • Ring groups, hunt groups, and call queues
  • Conference bridges — up to 100 participants
  • Mobile & desktop softphone applications (iOS, Android, Windows, Mac)
  • Find-me / follow-me call forwarding
  • Detailed call reporting and analytics
  • Direct Inward Dialing (DID) for every employee
  • E911 emergency calling compliance
  • Fax-over-IP (T.38)

Why Hosted PBX Over On-Premise?

FeatureHosted PBXOn-Premise
Hardware cost✓ None✕ $5k–$50k+
Maintenance✓ Managed✕ In-house IT
Scalability✓ Instant✕ Hardware needed
Uptime SLA✓ 99.999%✕ Varies
Remote access✓ Built-in✕ Extra config
Updates✓ Automatic✕ Manual/paid

Uptime Guarantee

99.999%

Our geo-redundant infrastructure guarantees less than 5 minutes of downtime per year. Your business phone system stays online — always.

Ready to Get Started?

Contact our business communications team today for a customized quote.

866-304-4300  |  Worcester, MA  ·  Dublin, Ireland